European Conference on Rare Diseases 2010 in Krakow – Cancellation

Refund Policy

All cancellations will be charged a 25€ processing fee. With a WRITTEN notification postmarked, faxed or e-mailed by 13 April 2010, you will be issued a full refund less the processing fee. If notification is received after 13 April 2010, a 50% refund will be issued less the processing fee.

Hotels

Hotel rooms will be reserved and confirmed upon the receipt of your 100% deposit payment. Grupa A05 will send you a written confirmation of reservation. Please keep this confirmation letter (voucher) and present it when checking in. The hotel’s final invoice will be based on the number of nights you booked and paid in advance. The costs of any extra service at the hotel (e.g. phone calls, mini bar, etc.) Final hotel expenses less the pre-paid deposit must be paid directly to the hotel upon check out. The hotel will issue an invoice / receipt.

Hotel changes and cancellations

Please make changes or cancellations in writing directly to Grupa A05 and not to the hotel. If you cancel your hotel reservation before March 11, 2010, you will receive a refund of the deposit after the end of the conference. However, an administration fee of EUR 20 per room will be retained. Unfortunately, no refund of the hotel deposit can be made on cancellations received after March 11, 2010 or for no-shows. In the case of a no-show the hotel reservation will be released after the first night.